Regional Manager

To enroll in this learning track please purchase one of our programs or click on the link in your purchase confirmation email.

WHAT YOU WILL LEARN

This series of courses will provide you with the discrete elements that go into the system that you previously viewed. This is the “How” to the “What” seen previously.

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Employees Matter

Repair Order Workflow
Daily Huddle Survey
How to conduct a Monday Morning Meeting
How to conduct productive employee reviews
Employee Handbooks – Why they are a must, how to get one for your business, and what to include

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Not all customer cars are created equal

Predictive Marketing & Value Added Proposition
How to pull a list of clients from your SMS (TRACS Enterprise)
How to pull a list of clients from your SMS (TRACS Legacy)
How to pull a list of clients from your SMS (Tekmetric)
How to pull a list of clients from your SMS

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Data driven businesses win, always and forever

Customer post sale survey
Interpret Daily Tracker
Interpret Manager Sheet

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Once you have a robust System, its all Marketing

Content Peace of Mind Warranty – How to use it, and what are the “rules”
Gold Program – How do I qualify
Tires at Cost Program
Free Brakes / Belt & Hose Programs
Giveaways & Cross Promotion
Newsletter / Formstack
Marketing partnerships & how to use effectively (Not Gold benefits)

testimonials

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We have been with RSOT for three years now and I can say it has been the best decision we ever made. RSOT has taught us how to be profitable, market correctly, hire top talent, track the correct KPIs and also how to give back to the community. We can’t be happier to be part of the RSOT family.

Precision Automotive