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Owner

To enroll in this learning track click on the button below and use your coupon code sent to you at purchase.

WHAT YOU WILL LEARN

This series of courses will provide you with the discrete elements that go into the system that you previously viewed. This is the “How” to the “What” seen previously.

Employees Matter

  • Repair Order Workflow
  • Daily Huddle Survey
  • How to conduct a Monday Morning Meeting
  • How to conduct productive employee reviews
  • Employee Handbooks – Why they are a must, how to get one for your business, and what to include

Not all customer cars are created equal

  • Predictive Marketing & Value Added Proposition
  • How to pull a list of clients from your SMS (TRACS Enterprise)
  • How to pull a list of clients from your SMS (TRACS Legacy)
  • How to pull a list of clients from your SMS (Tekmetric)
  • How to pull a list of clients from your SMS

Data driven businesses win, always and forever

  • Customer post sale survey

  • Interpret Daily Tracker

  • Interpret Manager Sheet

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Once you have a robust System, its all Marketing

  •  Content Peace of Mind Warranty – How to use it, and what are the “rules”

  • Gold Program – How do I qualify

  • Tires at Cost Program

  • Free Brakes / Belt & Hose Programs

  • Giveaways & Cross Promotion

  • Newsletter / Formstack

  • Marketing partnerships & how to use effectively (Not Gold benefits)

testimonials

⭐⭐⭐⭐⭐

I have been with RSOT for a little over 2 years and they have helped me change my business and my life. I have finally started to make a decent profit after 40 years in business. I enjoy going to work and also know that it is running properly when I am not there. Thanks to Dave and Staff!

Jakes Radiator

get started now

To enroll in this learning track click on the button below and use your coupon code sent to you at purchase.